Ongoing relationship with stakeholders, despite the difficulties set by the pandemic
The slowdown on activity and, above all, restrictions on mobility imposed by the health emergency have not prevented companies from continuing communication actions with their Stakeholders. Whether through telematic work sessions or through editing and distributing publications and communications, the commitment to transparency and permanent dialogue has been maintained.t.
For the Catalan cement industry, these actions are inherent to its policies on CSR (Corporate Social Responsibility) and are aimed at promoting growth and empowerment of people, and the progress of society as a whole.
Some featured actions of 2020, include, but are not limited to:
- Professionals in the sector: work committees, technical training and newsletter publishing.
- Unions and company committees: work groups, occupational risk prevention plans and specific training.
- Customers: technical demonstrations, advisory, and telephone customer service.
- Suppliers: factory safety plans and dissemination of technical studies.
- Shareholders: edition of economic and sustainability reports.
- Public Administrations: sectorial presentations, technical reports, collaboration agreements and newsletter editing.
- Universities and academia: University-Business Chairs, financing of research projects and visits to factories for students.
- Media: regular edition of statistical communications, ongoing support to any request for information and support to the Catalan Association for Scientific Communicatio.
- Non-governmental organizations: contribution of sectoral technical information and sponsorships.
- Neighborhood associations: factory visits, informative meetings, ongoing support, control and monitoring commissions and sponsorships.
- Citizenry: updating website and editing publications.
Two examples of sectorial transparency:
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Ciment Català electronic newsletter
More than 400 recipients, including professionals in the sector, managers and technicians of public administrations and representatives of related entities receive, on a quarterly basis, this newsletter, which summarizes the activity and news of the Catalan cement industry, the market situation, and collective initiatives, especially in the field of environmental protection.
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Circular Economy Observatory
The Cement and Environment Labor Foundation (Fundación CEMA) has created the new Circular economy observatory of the cement industry, which responds to the commitment of workers and companies with energy and material recovery from resources. The new online platform provides dynamic data and graphics, through an interactive interface that allows queries.